Living Our Values at Orium: Culture, Growth, and Client Impact

We didn’t create our values in a boardroom, and we didn’t treat them as a branding exercise. They came out of a company-wide effort—surveys, workshops, candid conversations—to capture what Orians were already living every day.

What emerged weren’t aspirational buzzwords. They were principles sharpened and clarified to guide us as we continue to grow and scale.

Today, those six values act as both our cultural compass and our operating system:

• Own our commitments
• Face challenges head-on
• Respect the whole person
• Continuously improve our craft
• Pursue diverse perspectives
• See the possibility

That list is easy to read, but what matters is what it looks like in practice.

Own our commitments means accountability at every level. Each month, our CEO fields questions — any questions — from the entire company. Nothing’s off the table. Feedback from those sessions has directly shaped our goals, clarified our north star, and given everyone a line of sight into how their work ladders up to the bigger picture.

Face challenges head-on doesn’t mean having all the answers; it means being willing to step into complexity rather than avoid it. A good example is our integration with Gluo. Bringing two companies together across different cultures and regions revealed real differences in how we work and communicate. Living this value has required us to listen more actively, address difficult issues directly, and develop new approaches to collaboration. We’ve made meaningful progress, but it remains a value we practice daily. Living it means naming our gaps, big and small, and committing to improve, one step at a time.

Respect the whole person is more than flexibility on paper. It’s lived daily. Parents step out to pick up their kids. Someone blocks an afternoon for personal appointments. We talk about availability openly and make it work. Performance isn’t measured in hours at a desk — it’s in the impact you deliver.

Continuously improving our craft isn’t about chasing every new tool. It’s about evolving how we work so we can make a bigger impact. As AI becomes an integral part of our daily routine, we’re learning how to use it to handle repetitive tasks, uncover insights more quickly, and free ourselves to focus on more strategic and creative work. For us, improvement means not just working harder, but working smarter, and helping each Orian grow into the next version of their role. By working with new technologies and approaches, you’ll build skills and experience that keep you and your career at the forefront.

Pursue diverse perspectives is more than just a principle, it’s how our global team learns from one another. With Orians across Canada, Mexico, Brazil, and beyond, we see every day how different contexts sharpen ideas and challenge assumptions. Those unique experiences shape solutions that are stronger, smarter, and more resilient than any one of us could create alone. This type of cross-cultural collaboration strengthens our teams, enhances our work, and makes our outcomes better.

See the possibility is the value that ties them all together. Spotting a shift in commerce years ago, our leadership bet early on composable, before it was mainstream. That vision turned us into the leading composable commerce consultancy in North America and it’s keeping us at the forefront as agentic and generative AI enter mainstream use. It wasn’t luck then, and it won’t be luck in the future. It’s the result of an emphasis on living our values, day in and day out, in pursuit of something bigger.

A company’s values should be at the heart of everything, directing not only what gets done, but how it gets done and what is and isn’t up for debate when the going gets tough.

For our clients, this means they get a guaranteed partner that follows through, challenges assumptions, respects the people on their team, and brings new perspectives to the table. Our values aren’t window dressing we trot out at pitch time, they’re core to how we do business and they’re why our projects succeed.

And for Orians, this is what makes the work meaningful. Values show up in the trust to manage your own time, the chance to take risks on new ideas, and the safety to voice concerns and know they’ll be heard. They shape how teams collaborate, how decisions get made, and how success gets shared. They’re the difference between just doing your job and actually growing in it.

We don’t claim to be perfect. Living by values is work — it requires daily intention. But the payoff is clear: a stronger culture, stronger delivery, and a shared sense of purpose.

If you're interested in joining our team or in learning more about what it means to be an Orian, check out our open roles.